PRIVACY POLICY

This privacy policy applies to the Syntho Hub, a product of SYNTHO App Ltd. Any reference to “Syntho” in the following sections refers to SYNTHO App Ltd.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

We do not share your private information with other parties. Your confidentiality is key to us, and we adhere to your data protection rights as outlined under the GDPR.

Information We Collect

We collect the following types of information:

Information You Provide Us Directly:

  1. When You Register for an Account:
  • Via Email: Your full name, password, and email address.
  • Profile information that you provide for your user profile.
  1. Private Information:
  • All content shared on Syntho is private to the public. We do not make content public in any way.
  1. Communications Between You and Syntho:
  • We may send you service-related emails (e.g., account verification, changes/updates to features of the Service, technical and security notices). Note that you may not opt out of service-related emails.
  1. Email and Password:
  • Your email and password are private and not available to the public.

Technical Information We Collect:

  1. Usage Data:
  • We may collect technical information such as your computer’s IP address, mobile device identifier, metadata, operating system, browser name/version, referring web page, and requested page. This information helps us understand overall usage patterns of our website and software.
  1. Third-Party Analytics:
  • We use third-party analytics tools to measure how you use Syntho. These tools collect information sent by your device or our service, which helps us improve our service.
  1. Feedback:
  • Syntho may invite you to provide information through feedback on features of our website or software. We may send emails inviting feedback, offering products and services, or requesting information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.

How We Use Your Information

We may use the information we collect to:

  1. Help you efficiently access your information after you sign in.
  2. Remember information so you will not have to re-enter it during your visit or the next time you visit the service.
  3. Provide personalized content and information, which could include online ads or other forms of marketing.
  4. Provide, improve, test, and monitor the effectiveness of our service.
  5. Develop and test new products and features.
  6. Monitor metrics such as the total number of visitors, traffic, and demographic patterns.
  7. Diagnose or fix technology problems.
  8. Automatically update the Syntho application on your device.

Sharing of Your Information

We will not rent or sell your information to third parties outside Syntho without your consent, except as noted in this policy.

Parties with Whom We May Share Your Information:

  1. Anonymized Data:
  • We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information so that it is no longer associated with you and share that aggregated information.
  1. Legal Compliance:
  • We may be required to disclose your information without your prior consent for the following reasons:
    • Comply with the law or legal process.
    • Protect and defend our rights and property, or the rights and property of a third party.
    • Protect us against misuse or unauthorized use of any of Syntho’s products, software, services, or other proprietary materials.
    • Prevent death or imminent bodily harm, or address fraud and other illegal activities.

How We Store Your Information

Storage and Processing:

  1. Security Measures:
  • We use commercially reasonable precautions to help keep your personal information safe and stored securely. However, Syntho cannot ensure the security of any information you transmit to Syntho or guarantee that information on the service may not be accessed, disclosed, altered, or destroyed.
  1. Your Responsibility:
  • You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to emails between you and Syntho. Your privacy settings may also be affected by changes to the social media services you connect to Syntho. We are not responsible for the functionality, privacy, or security measures of any other organization.
  1. Data Retention:
  • Following termination or deactivation of your account, Syntho, its affiliates, or its service providers may retain information (including your profile information) and user content for a commercially reasonable time for backup, archival, and/or audit purposes.
  1. Account Deletion:
  • To delete your account, email our support at info@synthohub.com.

Children’s Privacy

Syntho does not knowingly collect or solicit any information from anyone under the age of 13 or knowingly allow such persons to register for the service. The service and its content are not directed at children under the age of 13. If we learn that we have collected personal information from a child under age 13 without parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us.

Other Websites and Services

We are not responsible for the practices employed by any websites or services linked to or from our service, including the information or content contained within them. Please remember that when you use a link to go from our service to another website or service, our privacy policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website/software, or are accessed through our web/in-app browser, are subject to that third party’s own rules and policies. Additionally, you agree that we are not responsible for any third parties that you authorize to access your user content. If you allow a third-party website or service to access your user content, you do so at your own risk.

Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

  1. Access, Correction, and Deletion:
  • If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing info@synthohub.com.
  1. Objection and Restriction:
  • You can object to the processing of your personal information, ask us to restrict processing, or request portability of your personal information. Again, you can exercise these rights by emailing info@synthohub.com.
  1. Marketing Communications:
  • You have the right to opt-out of marketing communications at any time. You can do this by clicking the “unsubscribe” or “opt-out” link in the marketing emails we send. To opt-out of other forms of marketing, please contact us at info@synthohub.com.
  1. Withdrawal of Consent:
  • If we have collected and processed your personal information with your consent, you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing conducted prior to your withdrawal, nor will it affect processing of your personal information conducted on lawful processing grounds other than consent.
  1. Complaints:
  • You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Other Websites and Services

If you have any questions about this privacy policy or the service, please find the appropriate support channel in the Syntho settings or contact us at info@synthohub.com.

Changes to Our Privacy Policy

Syntho may modify or update this privacy policy from time to time, so please review it periodically. We may provide additional forms of notice of modifications or updates as appropriate under the circumstances. Your continued use of Syntho or the service after any modification to this privacy policy will constitute your acceptance of such modification.